We do not just pay lip service to quality. We prove it.
Quality management ISO 9001:2015
We do not just pay lip service to quality. We prove it. On 11 March 2010 we successfully qualified for ISO 9001:2008 certification. The recertification according to ISO 9001:2015 took place in April 2018. By doing so, we proved that our processes and procedures are structured, target-focused and efficient. We also demonstrated our firm commitment to the quality of our services. That is how we generate credible and substantial added value for our clients and candidates alike.
The arrival of partners made a review of our structures and processes essential. The partners therefore decided in mid-2009 to apply for ISO Standard 9001:2008 (today: ISO 9001:2015) certification with the support of SQS (Swiss Association for Quality and Management Systems).
Many of the processes successfully used hitherto were reviewed and restructured. To facilitate the development of the new management system and safeguard the sustainability of our work, we used a new quality and document management system to organize our many types of documents. At the same time, we adopted a clear presentation of our process architecture.
Management and Leadership, Core Processes and Support
With the formulation of our long-term vision and definition of our strategy for coming years, we have laid the foundation stone for our sustainable future development. Consistent and uniform core processes help us to succeed in our daily business and, in particular, to generate synergies from our activities. Thanks to effective support processes and to our constant improvement procedures, we now work in a more goal-focused and efficient manner than ever before.
With the introduction of a management review, a clear form of organisation and the unambiguous assignment of responsibilities, we are able to detect changes on the market rapidly, identify internal variations and respond adequately to them.
We are proud of our new management system. At the same time, we are convinced that this has laid an excellent basis for the forward-looking and sustainable development of our business. We have therefore taken a highly important step towards the realisation of our vision which is that of bringing excellent candidates together with succeassful companies. We will not stand still. Further actions will follow.
As an ISO-certified business we are a service partner which plays by the same rules as your own business.